TREATED BAD BY INSURANCE CARRIER ?

I see injured workers every day. As a treating doctor, daily I am confronted with insurance carriers who deny, dispute, foot drag, and some, act in a way that may constitute "bad faith".

Patients get upset. But, how will things get changed? Patients who are unrepresented by attorneys, patients who cannot afford to hire attorneys specializing in Work Comp, but who are advised by ombudsman, often lose Benefits Review Conferences (BRC) and Contested Claims Hearings (CCH), and, after reading the decisions, I believe these folks ought NOT to have lost, because there is a preponderence of medical opinion in their favor.

Perhaps you alone cannot change the system, but I contend that if ENOUGH weight is brought to bear on the Department of Insurance about perceived wrongdoing by insurance carriers, and enough media people (television stations, radio, newspapers, bloggers) bring the issue to the public attention, there is certainly a stronger possibility that some positive changes will occur.

If no one complains, or not enough complain, the system will get worse and worse and worse.

Perhaps the easiest way to contact the Texas Department of Insurance, Work Comp division, is via e-mail WorkersComp@tdi.state.tx.us .

To write a snail mail letter of complaint :
Texas Department of Insurance
Division of Workers' Compensation
7551 Metro Center Drive
Suite 100
Austin, TX 78744-1609
You may also contact the Field Office nearest you